Lorikeet
The AI Customer Concierge
About Lorikeet
Founded in 2023, Lorikeet develops AI-powered customer concierge agents that automate complex customer support across voice, chat, email, SMS and WhatsApp.
Unlike traditional chatbots, its platform uses a proprietary Team of Agents architecture and intelligent workflow engine to complete multi-step tasks, access enterprise systems, make policy-based decisions, and resolve customer issues end-to-end. The platform is purpose-built for regulated industries including fintech, healthcare, insurance and cryptocurrency, where accuracy, compliance and auditability are critical.
Lorikeet has quickly gained traction with leading companies including Eucalyptus, Step, and Magic Eden, while expanding across Australia, Asia and the United States. The company reported a 3.5× increase in bookings within months of launching its commercial platform and is trusted by enterprises to automate high-value support workflows that involve sensitive financial and healthcare data.
Founders
Funding History
Frequently Asked Questions
What does Lorikeet AI do?
Lorikeet develops AI-powered customer concierge agents that autonomously resolve complex customer support requests across voice, chat, email, SMS and WhatsApp. The platform is designed for businesses in regulated industries including fintech, healthtech, insurance and marketplaces.
When was Lorikeet founded?
Lorikeet was founded in 2023 in Sydney, Australia by Steve Hind and Jamie Hall.
Who are the founders of Lorikeet?
Lorikeet was founded by Steve Hind and Jamie Hall.
How much funding has Lorikeet raised?
As of August 2025, Lorikeet has raised US$49 million across two Seed rounds and a Series A round.
What is Lorikeet's latest valuation?
Lorikeet's latest publicly reported valuation is approximately US$145 million following its US$35 million Series A funding round announced on 6 August 2025.
Which investors have backed Lorikeet?
Lorikeet is backed by QED Investors, Blackbird Ventures, Square Peg Capital, Airtree Ventures, Skip Capital, Capital 49, Athletic Ventures and Operator Partners, along with several angel investors.
